Terms and Conditions – Workshops and Courses
On this page you’ll find the booking and refund policies, concession pricing information, FAQs, and any other general terms and conditions governing the CERES School of Nature and Climate’s workshop and course offerings.
1. CERES booking process
Bookings for CERES workshops and courses are made on the Humantix booking platform. To book a workshop or course please click the link on the workshop/course page and complete your registration and pay using Humantix.
Following your booking you will receive a confirmation email.
2. Refund policy – in-person workshops and courses
2a. In the event that CERES needs to cancel the course or workshop –
You will be entitled to a 100% refund, or you may choose to transfer to another date or event, subject to availability. Any change or cancellation will be made in writing to all participants as soon as possible.
CERES reserves the right to cancel courses or workshops due to insufficient numbers.
2b. If you are unable to attend –
A refund can be requested in writing seven or more days prior to the course or workshop date. CERES will retain a 10% administration fee on any refunds given.
If you decide to withdraw less than seven days prior to the course or workshop date, CERES will retain 100% of your workshop or course fee.
A transfer can be requested up to 48 hours prior to the event commencement date. No changes are able to be made after this time. Please note we are only able to accommodate one change of date per original booking on any transfer requests.
You are welcome to send someone in your place, please ensure details of the new attendee are advised in writing at least 48 hours prior to the event date.
Failure to turn up to your booked course or workshop will result in the loss of any fees paid.
3. Refund policy – online and on-demand courses
If you decide to withdraw prior to any access to the online ‘seedling’ Thinkific course site CERES will retain a 10% administration fee.
If you decide to withdraw after any access to the online ‘seedling’ Thinkific course site CERES will retain 100% of your course fee.
4. Cancellation/postponements due to impact of COVID
Should CERES have to cancel the workshop or course due to Government requirements relating to the COVID-19 response, we will let you know as soon as possible.
CERES is committed to providing educational programs as cost effectively as possible, and we use the revenue from our programs to support CERES’ work and aims.
While workshops and courses are priced according to a range of factors including the length of the program, course materials and trainer fees, a key part of our pricing policy includes a resolute commitment to our members and concession eligible learners.
The prices listed on each of the individual workshop or course pages are the full price of the program. To view concession pricing click the ‘book now’ button to visit the workshop or course’s Humantix booking page, where you’ll be able to see concession and CERES member pricing. If eligible for this pricing please click the appropriate button when booking.
1. Do you offer concession prices for your events?
Yes. We offer price reductions for members and eligible concession holders.
2. Where are the workshops and courses held?
Unless otherwise stated, our programs are held at CERES Community Environment Park, located at the corner of Roberts and Stewart streets in Brunswick East. Click here to learn more about the site.
Online and/or on-demand courses are offered through either Zoom or the Thinkific learning platform.